Frequently Asked Questions
Everything you need to know about shopping with High Voltage Industries.
What are your standard shipping times?
We offer expedited shipping on all orders. Standard domestic delivery typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
High Voltage Industries offers a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
Are your products covered by a warranty?
Yes, all of our premium hardware and electronic components come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.
Can I track my order in real-time?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer bulk or wholesale pricing?
Yes, we offer competitive volume discounts for industrial partners and bulk purchasers. Please reach out to our sales department via the contact page for a custom quote.